terms
Returns
If you are not completely satisfied with your purchase, you may return it to us within 7 days for a full refund or product exchange.
Send returns to:
District Cotton Returns
463 7th Ave
Suite 806
NY, NY 10018
Please include a copy of your receipt, or if unavailable, your name, date of purchase and contact information.
For Return inquiries: shipping@districtcotton.com
Shipping
We offer regular UPS ground service, parcel post, and priority mail shipping options for all orders. We strongly recommend using the priority mail option as it is usually the fastest, most secure, and economical option.
For UPS and Priority mail orders we will send a confirmation e-mail when an order ships with the appropriate tracking number. To check on a shipment you can consult UPS or USPS at www.UPS.com and www.USPS.com respectively. Also, feel free to check with us for any reason at shipping@districtcotton.com
Phone Orders
We are happy to take phone orders during our regular business hours of Monday-Friday 9am-5pm est. Please call 718.314.8353
Personal Information
At District Cotton any information collected during the ordering process will be kept strictly confidential. We may occasionally send e-mails to our customers who have chosen to join our mailing list. We never share, sell, or distribute any of our customers’ information. |